Razorpay Hiring Freshers Associate Software Technical Consultant - Apply Now

Razorpay, a leading full-stack financial services organization, is dedicated to empowering Indian businesses with innovative payment and business banking solutions. With a robust technology foundation, Razorpay addresses the complete payment and banking journey for businesses of all sizes.

Position Overview

Are you passionate about technology and eager to work with cutting-edge payment solutions? Razorpay is looking for enthusiastic individuals to join as Associate Software Technical Consultants. This role offers a unique opportunity to collaborate with developers, clients, and internal teams to provide exceptional technical support and consultancy.

Job Summary

The Associate Software Technical Consultant will work closely with clients and internal teams to address technical queries, provide best practices, and ensure seamless integration of Razorpay’s product suite. This role requires excellent communication skills, technical expertise, and a proactive approach to problem-solving.

Job Details

Job Designation	Associate Software Technical Consultant
Qualification	Bachelor’s degree
Experience	Freshers / Experienced
Location	Bengaluru, Karnataka, India

Key Skills Required

• Proficiency in at least one frontend technology: HTML, CSS, JS, Angular, Flutter, React Native.
• Sound knowledge of server-side technologies: Java, C++, Python, Go.
• Up-to-date technical knowledge in the payment gateway domain is a plus.
• Strong analytical, logical, and problem-solving skills.
• Excellent interpersonal skills with the ability to advise clients and collaborate with teams.
• Quick decision-making abilities and a proactive mindset.
• Strong relationship-building and diplomacy skills.
• Exceptional written and verbal communication skills.

Job Responsibilities

• Collaborate with developers, clients, and internal teams to provide technical support and consulting.
• Address technical queries related to APIs, plugins, and the Razorpay product suite.
• Communicate technical issues effectively to merchants and internal departments.
• Troubleshoot, debug, and resolve Level 2/3 support issues while enhancing merchant experience.
• Report bugs or issues to Product/Software Engineering teams via Jira and assist in resolution.
• Maintain accurate documentation in CRM tools like FreshDesk, ensuring regular updates and resolution tracking.
• Act as a technical advocate and knowledge expert for Razorpay products and implementations.
• Travel to client sites, if necessary, to resolve complex customer and integration issues.

Why Join Razorpay?

By becoming part of Razorpay, you join a team committed to driving innovation in the payment and banking space. Here, you will:

• Work with highly skilled professionals and cutting-edge technologies.
• Develop your technical and professional skills in a fast-paced environment.
• Play a key role in solving complex issues and delivering exceptional solutions to clients.

Apply Now